What do you need help with?

Choose a topic

We can’t cancel orders that have already shipped. We’ll check and get back to you as soon as possible.

We can’t update orders that have already shipped. We’ll check and call you as soon as possible.

What would you like to update?
How should the products change?
Do you authorize us to update the shipping method right away, even if it costs more?

New shipping address

New billing address

What's missing?
Photos of the damage

Required. Include the box and the product.

Would you like a replacement or store credit?
Photos of what you received

Required.

Would you like a replacement, store credit or refund?
What do you need?

The quickest way to order is on our website. We're happy to help if you need additional support finding the right product.

Please check your billing address and card details first. If they're correct, your bank may be blocking the charge, so contact them too.

Do you have a previous order that was invoiced?
Is your account under the email above?
What information do you need? Select all that apply
DimensionsCapacityMaterialFeaturesOther
Photos (optional)

Optional, but they help us resolve it faster.

You can check inventory on any product page. If you can add it to your cart, it's in stock. Out of stock? Choose "Notify me when this product is in stock" while signed in.

Which timeline?

You'll need a Restaurantware account first. Please don't place orders with tax if it should be waived. We can't credit tax after the fact.

States where you're exempt Select all that apply
Sales & Use Tax exemption certificate

Required: PDF or image.

Agreement

* Required