Consumer expectations around packaging directly influence brand perception, regulatory momentum, and purchasing behavior. The Foodservice Packaging Institute (FPI) recently released its latest consumer perceptions survey (2025), building on earlier studies from 2019 and 2021. The results provide an updated view of how adults in the U.S. and Canada think about the single-use and reusable packaging they interact with every day.
Single-Use Packaging: Usage Remains High
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Over half of U.S. adults and more than 60% of Canadian adults report using single-use packaging at least weekly.
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Compared with 2021, U.S. usage declined slightly, while Canadian usage edged upward.
For operators, the message is clear: single-use packaging remains essential, but regional usage patterns continue to evolve.
Performance Drives Trust
When asked about packaging attributes, consumers in both markets identified these as top priorities:
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Leak and spill resistance
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Stain prevention
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Tamper protection
In terms of benefits, two themes dominated:
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Clean and sanitary qualities ranked as the leading benefit.
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On-the-go convenience followed closely.
These insights, consistent with earlier FPI surveys, reinforce that reliability and hygiene remain the foundation of consumer trust in packaging.
Environmental Concerns Hold Steady
The survey confirms that consumers remain most concerned about litter and pollution risks tied to single-use packaging. After a dip in concern between 2019 and 2021, levels have since stabilized through 2025.
This signals an ongoing challenge: operators and suppliers must continue to address sustainability perceptions while delivering on functionality.
Reusables: Opportunity Meets Barriers
Consumers recognize benefits in reusables, but views vary by region:
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Sturdiness was the top benefit in the U.S.
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Environmental advantages were ranked highest in Canada.
Across both markets, however, concerns about cleanliness and sanitation remain the leading barrier to adoption — unchanged since 2021.
Executive Insights
For U.S. foodservice leaders, the 2025 survey points to three actionable insights:
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Single-use is resilient. Despite pressure for change, consumers still depend on disposables for convenience.
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Hygiene is non-negotiable. Trust in packaging continues to hinge on perceptions of safety and cleanliness.
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Sustainability is a reputational risk. Addressing litter and end-of-life concerns remains critical to maintaining consumer confidence.
The FPI survey confirms that consumer attitudes have remained stable over several years: convenience and hygiene drive everyday choices, while environmental concerns influence long-term expectations.
For foodservice companies, this means packaging strategies must continue balancing performance with sustainability. Operators who demonstrate reliability today, while preparing for end-of-life innovation tomorrow, will be best positioned to earn trust and stay ahead of consumer demand.
