Contact Us

Browse through the Frequently Asked Quesitons for comprehensive guides on many topics, including:

  • Placing an Order
  • Estimate Shipping
  • Tracking an Order
  • International Orders
  • Returning Items

Customer Support: 

Please contact customer support through live chat on the website, or through one of the methods listed below. 

Phone: +1-800-851-9273

Billing and Accounting: 

Please remit all payments to the address below.

Restaurantware LLC
360 W Illinois #605
Chicago, IL 60654 

Chicago Warehouse Location:

Send Returned Authorizations to the address below. Pickups and Receiving Directions are listed below the picture.
627 N Albany #121
Chicago, IL 60612 

restaurantware chicago warehouse

Figure 1. Restaurantware Pickup & Receiving Map. The entrance is located through the parking lot at 3010 W Ohio. We are the first door to the right of the bay. There is a big white sign on the door that says Restaurantware Shipping and Receiving. Please contact customer support upon arrival in the case that the door is not open: 800-851-9273