How to Process a Return

This is a step-by-step guide on how to process a return. Please refer to the Shipping and Returns Section for the Conditions around returning your recent order. 

Login to your account. Follow this link to sign in to your Restaurantware Account. 

Click on the Completed Orders Tab on the Right.

Find the order that you would like to Return. 

Click on Return Item(s). 

Provide Indication as to why you are returning the Items. 

Click on Return Item(s). 

You will receive email notification through the email address associated with your account that your Return Request has been received. 

You will receive email notification when your Return Request has been processed. 

Upon Approval of Return, include unopened items in a box to the address listed below. Note: Write the Return Authorization Number provided to you through email notification on the outside of the box. Note: unauthorized returns will not be accepted. 

Resturantware RMA#(Include RMA # here)
627 N Albany Ave #121
Chicago, IL 60612 

Upon receipt of your Approved Return, Restaurantware will either issue store credit minus 20% restocking fee for the purchase price of your item(s) or ship the selected item(s) in exchange. 

If you have any questions, please contact customer support.